Returns & Exchanges
At UAG Logo, we stand by the quality of our electronic accessories and offer a 30-day satisfaction guarantee on all purchases. If you are not completely satisfied with your order, we provide a streamlined return and exchange process to ensure your devices stay protected.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack the electronics in their original packaging, ensuring all components and manuals are included to qualify for a full refund.
Ship Items Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our technicians inspect the returned hardware, we will process your refund to the original payment method or ship your replacement within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing